The power to settle financial complaints.
The power to settle financial complaints.
This section answers a number of frequently-asked questions (FAQs) about:
do you collect and store information about your website users?
The Financial Ombudsman Service may receive some personal information from you through this website, such as your email address if you subscribe to our regular news updates.
Where you provide personal information, we will only use it to deliver the service you have requested.
Our site does not automatically capture or store personal information, other than logging the user's IP address and session information, such as the duration of the visit and the type of browser used. This is recognised by the web server and is only used for system administration and to provide statistics for evaluating use of the site. We do not use "cookies" for collecting user information from the site.
Our privacy policy relates only to this website. It does not cover other websites which you may access through links from this site.