The power to settle financial complaints.
The power to settle financial complaints.
For the first time, the Financial Ombudsman Service is taking part in the National Eisteddfod of Wales Festival in Blaenau Gwent (31 July – 7 August 2010).
Welsh and English speakers will be on hand at the ombudsman’s stand to help people who have a problem they can’t sort out with their bank, insurance company or finance firm.
The ombudsman service is also working in partnership with a wide-range of consumer-advice agencies across Wales providing support and guidance to front-line advice workers.
The ombudsman will be working alongside the Citizens Advice Bureau in Swansea on 28 July 2010, running a free face-to-face drop-in complaint-clinic for consumers who need help sorting out a problem with a bank, insurance company or finance firm.
Appointments are limited, so get in touch early!
To book an appointment, call: 0844 826 9328
Last year over 45,000 consumers from across Wales asked the ombudsman for help in settling a financial dispute. However, consumer research shows that people in Wales are still less aware of their consumer rights - including their right to bring a complaint to the ombudsman service.
